Technology Strategy Partner

Role description

Salary: £40,000 - 40,000 per year
Requirements:

Proven experience in an IT, technology, or MSP environment
Experience working in a client-facing role, managing relationships and communication
Ability to understand and confidently discuss technical concepts with non-technical stakeholders, including senior management
Excellent written and verbal communication skills in English
Experience supporting or contributing to technology strategy, planning, or service discussions
Demonstrated ability to build strong client relationships and trust
Experience working in a structured, process-driven environment
Strong interpersonal awareness and customer focus, with an empathetic and proactive approach
Highly organised with strong attention to detail
Keen interest in business technology, including emerging technologies such as AI and cloud solutions
Full UK driving licence and own vehicle required
Right to work in the UK, as sponsorship is not available
Industry certifications are desirable, including Microsoft certifications, ITIL Foundation, or other relevant IT or service management certifications
Responsibilities:

Support delivery of technology strategies and roadmaps aligned to client business goals
Assist in identifying opportunities for optimisation and adoption of new technologies, including AI
Build strong relationships with clients through regular communication and site visits
Support and contribute to strategy reviews and planning sessions
Maintain organised documentation, including roadmaps, actions, and improvement plans
Work closely with internal teams to translate technical solutions into business discussions
Collaborate with senior leadership and internal technology teams to support client strategy and business alignment
Contribute to client retention and account growth initiatives as the role expands
Technologies:

AI
Cloud
Support
ITIL
More:

We are a growing, ambitious MSP with a supportive, collaborative, and people-focused working environment. This is an in-house, client-facing Technology Strategy Partner role reporting directly to our CEO, combining office-based work with regular client site visits and travel.
We offer a competitive salary of £32,000 to £40,000 depending on experience
an uncapped customer retention-based bonus
company pension
29 days holiday increasing with service
personal time allowance
up to 10 days working from home per year
wellbeing support
professional development opportunities
travel expenses fully covered
and clear progression to Senior Technology Strategy Partner
Our wider goals are to lead our industry, create more job opportunities in the area, expand our market presence, build a positive and empowering workplace, and become a more sustainable business.
last updated 31 week of 2026

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