Managing Director

Role description

Managing Director
Orsett Hall, Essex
Full-time | Senior Leadership
The Opportunity
Orsett Hall is a part of the Hiddenwell Group Limited and is looking for an experienced and commercially driven Managing Director to lead the business.

This is a key leadership role with responsibility for the overall performance of the hotel, including rooms, spa and leisure, food and beverage, events and memberships.

Reporting to the CEO / COO, you’ll lead our teams, drive commercial performance and ensure we continue to deliver exceptional experiences for every guest.

What You’ll Do

Leading the overall strategy and day-to-day performance of Orsett Hall

Taking full ownership of P&L, budgets, forecasts and commercial results

Driving revenue across rooms, spa, leisure, memberships, F&B and events

Maximising occupancy, ADR, RevPAR and profitability

Identifying new revenue streams, partnerships and growth opportunities

Leading and developing a high-performing senior management team

Creating a positive, accountable and engaging workplace culture

Championing exceptional guest service across every area of the business

Using guest feedback, market trends and KPIs to continually improve performance

Maintaining excellent standards across the property

Ensuring full compliance with Health & Safety, Food Safety, licensing and other regulatory requirements

Representing Orsett Hall and Hiddenwell Group Limited with guests, partners and the wider industry

About You
You’ll be an established hospitality leader who is as comfortable on the hotel floor as you are reviewing commercial performance.

You’ll have:

Have senior leadership experience within hotels, resorts, luxury hospitality or leisure

Exceptional commercial and P&L management experience

Have a proven track record of growing revenue and profitability

Have experience leading and developing large, diverse teams

Have a passion for exceptional hospitality and guest experience

Have excellent communication and stakeholder management skills

Have the ability to turn strategy into action and measurable results

Have a visible, engaging and hands-on leadership style

How We’ll Measure Success

Revenue and profitability

Occupancy, ADR and RevPAR

Guest satisfaction and online reputation

Employee engagement and retention

Spa, leisure and membership growth

Operational efficiency

Compliance and audit performance

Why Orsett Hall?
This is an opportunity to take the lead at an established hospitality destination and play an important role within the wider Hiddenwell Group Limited.

We’re looking for someone who shares our commitment to exceptional hospitality, strong leadership, innovation, teamwork, integrity and continuous improvement.

Additional Information

Full-Time position, 40 hours per week

Working 5 out of 7 days per week, including evening, weekends and public holidays in line with business needs

Salary: £110,000 per annum

What We Offer

Competitive Rate of Pay

Complimentary Spa Day on work anniversaries at any of our company spas

Complimentary use of leisure and spa facilities

Access to the Employee Assistance Program

30% discount on overnight stays and spa days

Discounts on food, drink and retail across our venues

Pension scheme

Free Parking

Refer-a-Friend scheme

Excellent Induction and training programme

Perkbox Online benefits and discounts

On-line Doctor support (appointments/prescriptions)

Opportunities for professional development and career advancement

A fun, supportive and inclusive work environment with loads of development opportunities

Ready to lead the next chapter at Orsett Hall? We’d love to hear from you.

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