Learning Lab Manager
Ombudsman Educational Services
Role description
Starting Salary:$45,000 /year
Environment:
Alternative Education Program, High School
️ Availability:
2026 - 2027 School Year
Ombudsman Educational Services
, a growing, dynamic organization with a social mission to offer hope, is seeking a
Learning Lab Manager
to join our award-winning
Alternative Education
team and perform meaningful work in a culture that welcomes innovation, encourages creative expression and offers limitless potential for personal and professional satisfaction!
If you're passionate about empowering students with diverse learning needs, thrive in a collaborative and dynamic educational environment, and bring creativity, patience, a solution-focused mindset, a sense of humor, and an unwavering commitment to student growth
—
We Should Talk!
As the
Learning Lab Manager ,
you will be responsible for the overall management and success of
High School
students while they are in the computer labs, creating an environment that guides and encourages students to develop and fulfill their academic potential.
The Learning Lab Manager fosters a safe learning environment for all students, following guidelines for addressing/reporting issues and incidents; and is responsible for tracking several data points including but not limited to credit recovery, attendance, ISP compliance, and student schedules.
‖ Responsibilities Include:
Preparing and maintaining computer labs to ensure a safe, organized, and efficient environment that supports student learning and technology use.
Creating a welcoming, inclusive lab atmosphere where students feel safe, respected, and motivated to engage in academic work.
Instructing and independently monitoring students in their use of academic platforms and technology tools to ensure accurate completion of assignments and alignment with instructional goals.
Diagnosing, prescribing, treating, and evaluating student behavior and academic engagement on an individualized, ongoing basis to promote continuous improvement.
Encouraging and tracking student progress within established timelines, offering guidance and positive reinforcement to help students meet academic milestones.
Maintaining accurate and up-to-date records of student progress, including credit recovery data, attendance, and Individual Student Plan (ISP) metrics.
Updating required documentation in compliance with Ombudsman protocols, local district policies, and state or federal education regulations.
Preparing detailed and timely reports on student academic achievement, lab participation, and daily activities as needed for school records or stakeholder review.
Managing student behavior in alignment with Ombudsman’s behavioral philosophy by setting clear expectations, modeling positive conduct, and applying consistent disciplinary measures when appropriate.
Assigning academic courses appropriately within various online learning platforms based on individual student needs, credit requirements, and graduation goals.
Supporting and advising students with academic challenges by offering individualized assistance, encouragement, and access to additional resources.
Participating actively in center-wide meetings, student/parent conferences, and collaborative planning sessions to align efforts and share insights.
Communicating regularly and effectively with students, families, supervisors, and colleagues regarding academic performance, behavior, and support strategies.
Participating in assurance and accreditation efforts to help ensure the site meets or exceeds performance benchmarks and quality standards.
Engaging in all required professional development activities at the school and district level to maintain current knowledge and continuously improve practice.
Responding thoughtfully and professionally to both formal and informal feedback as part of a commitment to personal and team growth.
Collaborating with fellow staff members to foster a cohesive, student-centered learning environment that supports the overall success of the center.
Performing other duties as assigned to support the academic, behavioral, and operational success of the school and its students.
‖ Qualifications Required:
Bachelor's degree or higher in education or a closely related field of study.
Licensed currently or in the process of obtaining an IL state professional educator (PEL) or substitute teaching credential.
Prior experience working with at risk youth, preferably in an alternative, special education and/or behavioral health program setting.
Prior experience and/or knowledge in alternative educational services for students with diverse needs at various levels.
Proficiency in providing motivation and having critical conversations with students that help move them toward realistic goals.
Ability to effectively present information and respond to questions from groups of staff members, students, parents, customers, and the public.
Solid motivational skills and willingness to be flexible and adapt to changing priorities and new initiatives.
Highly skilled in mentoring, coaching, administrative support, and/or technical support functions.
Advanced oral and written communication, instruction, curriculum, conflict resolution, multitasking, problem solving, and decision-making ability.
Well-versed in the use of relevant technology including experience with computers, Microsoft Office Suite, instructional programs, database entry and basic office equipment.
Ombudsman Educational Services
is a division of
ChanceLight Behavioral Health, Therapy, & Education
, the nation’s leading provider of alternative and special education programs for children and young adults.
For more than 50 years, and in partnership with over 235 school districts nationwide,
we have helped change the direction of more than
240,000 student lives !
Learn more about our history, our mission and the program services we provide by visiting the link below:
https://bit.ly/m/WorkWithPurpose
At
ChanceLight
we believe in providing more than just a job, as a member of our team you'll receive
the opportunity to make meaningful impacts, the support needed to achieve success, and all the tools essential to reaching your personal & professional fulfillment!
Y our path to a truly rewarding career starts here – where growth, empowerment, and collaboration define our culture; and every day is a
Chance
to transform lives through education!
‖ Perks and Benefits Include:
Comprehensive Medical, Dental and Vision Plans
FREE Telehealth and Virtual Counseling Sessions
FREE Health Advocacy Services and 24/7 Nurse Line
Company Paid Life & Disability Insurance
Company Paid Employee Assistance Program
Flexible Spending and Health Savings Accounts
Personal Protection Insurance Plans
Cigna Healthy Pregnancies, Healthy Babies Program
Legal Services Insurance
Pet Health Insurance
Accrual-based Paid Time Off
School Hours and Paid Holiday Schedule
Extensive Personal and Life Event Paid Leave Policy
401k Retirement Saving Plan
Perks at Work Employee Discount Program
Opportunities for Growth & Development
And So Much More!
If you're ready to start
making lasting impacts on the lives of students and contribute to the creation of a brighter future
—
This Is Your
Chance !
Join us and
together, we can empower students to overcome challenges, build confidence and unlock their full potential!
Careers, With ChanceLight
Work. With Purpose.
Copyright © 2026 ChanceLight Behavioral Health, Therapy, & Education, a
ChanceLight®
company
*Benefit plans and eligibility requirements may vary based on role and employment status.
Education Required
Bachelors or better in Education or related field
Licenses & Certifications Required
Ability to Obtain
Crisis Prevention Inst
Any of the following:
IL - Profl Educator - PEL
Substitute Licensure
Skills Preferred
Alternative Education
High School Education
Crisis Intervention
Behavioral Support
Personalized Instruction
Classroom Management
Performance Motivation
Student Development
Student Engagement
Classroom Instruction
Working With At-Risk Students
Technology/Systems Support
Problem Solving
Communication
Interpersonal Skills
Computer Skills
Behaviors Preferred
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations Preferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the
Know Your Rights
notice from the Department of Labor.
