Hell's Kitchen Server
Role description
Overview
Hell's Kitchen is a globally recognized restaurant brand, inspired by Chef Gordon Ramsay. It stands out for its bold flavors, dramatic presentations, and dedication to quality. At River Cree Resort & Casino, Hell's Kitchen offers an exceptional dining experience, featuring signature dishes and a lively atmosphere.
Reporting to the Hell's Kitchen General Manager, as a Server at Hell's Kitchen, you are the primary ambassador of our brand-welcoming guests, delivering expertly prepared food and beverages, and ensuring every interaction reflects our commitment to exceptional hospitality. You play a vital role in creating memorable dining experiences and consistently uphold the highest standards of service, professionalism, and brand integrity.
Responsibilities
- Prepare tables for
- Stock the service area with supplies (e.g. coffee, glassware).
- Greeting guests and assist with menu
- Record orders and relay them to the kitchen and
- Serve food and beverages promptly and
- Check in with guests to ensure satisfaction and address any
- Suggest and serve desserts and
- Prepare and present bills and process
- Clean and reset tables after guests
- Support other food and beverage departments as directed by management.
- Follow all Health and Safety requirements and look out for the safety of yourself and coworkers.
- Perform other duties as
Qualifications
- 5+ years' experience in a dining
- AGLCProServe/Protectcertification
- Basic math skills for handling cash and
- Strong customer service skills and ability to handle special
- Effective communication skills (reading, writing, speaking, listening).
- Ability to work as part of a team and
- Ability to remain calm under
- Enthusiastic, outgoing, and
- Well-organized and able to
- Pleasant, accommodating, and willing to go the extra
- Sincere desire to contribute to a memorable guest experience.
- Sense of urgency and strong work
- Calm, organized, and confident under pressure.
- Enjoys working as part of a team and independently.
- Willing to ask for help when
- Maintains a professional
- Experience in food handling, cash handling, customer service, and/or
The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.
WE OFFER
- A competitive wage and excellent benefits.
- Shuttle service from West Edmonton location.
- All associates participate in our "Circle of Service" program which rewards and empowers individuals who provide outstanding customer service.
- An opportunity to work within a progressive, exciting team environment.
- An opportunity to work with a skilled Management team.
