Engineering Manager: User Support & Experience

JUMBO

Location

Veghel, Netherlands
Published

03.09.2026
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Role description

JUMBO is seeking an Engineering Manager User Support & Experience to enhance IT support for head office and distribution centres. You will lead a team focused on improving services for over 3,000 users, driving automation, and collaborating with external partners.

The role involves managing IT processes and ensuring customer satisfaction through continuous service improvements. You will work in an informal, energetic environment that encourages initiative and development.

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Engineering Manager: User Support & Experience

Role description