Cornwall TD Customer Experience Associate

Role description

Support customers with TD Canada Trust as a Customer Experience Associate in Cornwall, Ontario. In this role, you will process transactions and provide excellent service across various banking solutions.
This part-time position emphasizes personal engagement with customers, understanding their requirements, and delivering tailored banking advice to enhance their experience. Your goal is to ensure that each customer feels heard and valued while helping the team achieve collective objectives.
Key Responsibilities:
• Process deposits, withdrawals, and pay bills accurately
• Connect with customers to identify their needs
• Solve customer queries using standard procedures
• Promote banking solutions and achieve assigned goals
• Contribute to a respectful and positive team environment
Requirements:
• High School diploma and 1+ years relevant experience
• Strong organizational skills for a fast-paced setting
• Hands-on knowledge of MS Office applications
• Calming, effective communication skills
• Initiative and attention to detail in tasks
Bring your expertise in customer service to TD Canada Trust and enhance the banking relationship for clients in Cornwall.
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