Construction Coordinator

Role description

Benefits:

Health insurance
401(k)
Dental insurance
SERVPRO of Annapolis
Location:

1446 Ritchie Hwy, Arnold, MD
Position:

Full-Time, In-Office
Pay:

$25.00–$32.00 per hour, depending on experience
SERVPRO of Annapolis is looking for an organized, professional, and customer-focused Construction Coordinator to join our reconstruction team.
This is not simply a traditional administrative position. The Construction Coordinator is an important part of our day-to-day construction operation and serves as a communication link between our customers, Project Managers, estimators, subcontractors, and construction leadership.
We are looking for someone who enjoys talking with customers, stays organized when there are a lot of moving pieces, follows through without needing constant reminders, and wants to become an important part of a growing construction department.
What You'll Do
Answer and manage incoming construction-related calls
Communicate regularly with customers regarding their reconstruction projects
Work closely with Project Managers, estimators, and construction leadership throughout the day
Help coordinate project schedules and customer appointments
Prepare, track, and communicate change orders
Follow up on outstanding customer and project needs
Help keep projects moving by identifying missing information or outstanding action items
Coordinate communication between customers and the production team
Maintain accurate job files, notes, documents, and project information
Assist with contracts, documentation, and other construction-related paperwork
Help track project status and upcoming needs
Provide administrative support to the reconstruction department
Help create an excellent customer experience from the beginning of the reconstruction process through completion
What We're Looking For
Excellent phone and customer-service skills
Strong organization and attention to detail
Professional, friendly, and confident communication
Ability to follow up consistently and make sure tasks are completed
Comfortable working in a fast-paced environment with changing priorities
Ability to communicate effectively with customers, Project Managers, estimators, subcontractors, and coworkers
Comfortable taking ownership rather than waiting to be told every next step
Strong computer and email skills
Previous construction, restoration, project coordination, or administrative experience is preferred
Experience with Xactimate or insurance restoration is helpful but not required
What We Offer
$25.00–$30.00 per hour, depending on experience
Full-time, Monday–Friday position
Competitive benefits package
Paid training
Professional development opportunities
Career advancement opportunities
Stable, established company with a growing reconstruction department
Opportunity to learn the restoration and construction industry
A position with real responsibility and the opportunity to grow as our company continues to expand
About SERVPRO
SERVPRO is a leader in property restoration and reconstruction. We help homeowners and businesses recover after water, fire, mold, and other property damage and complete the reconstruction necessary to return their property to pre-loss condition.
Our goal is to make property damage “Like it never even happened®.”
If you're organized, good with people, comfortable taking ownership, and enjoy being at the center of a busy team, we'd like to hear from you.
Pre-Employment Screening

Employment is contingent upon successful completion of applicable pre-employment screening requirements.
Equal Employment Opportunity

SERVPRO of Annapolis is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.