Client Services Coordinator

Role description

We are looking for a proactive and organized

Client Services Coordinator

to join our team. In this role, you will serve as a key point of contact for our clients, ensuring smooth communication, coordinating services, and delivering an excellent client experience.

This is a great opportunity for someone who enjoys supporting clients, managing details, and working in a collaborative environment. You will receive full training and have clear opportunities for growth in a stable, growing company.
Key Responsibilities
Serve as the main point of contact for assigned clients
Respond to client inquiries via email, phone, and chat in a timely manner
Coordinate service delivery and follow up on client requests
Maintain accurate client records and update CRM systems
Schedule meetings, calls, and appointments with clients
Prepare and send client reports, updates, and documentation
Collaborate with internal teams to resolve client issues
Track client feedback and identify opportunities for improvement
Support onboarding of new clients
Assist with administrative tasks related to client accounts
Requirements
1–2 years of experience in client services, customer support, account coordination, or a similar role
Strong organizational and time-management skills
Excellent written and verbal communication
Customer-focused and professional attitude
Comfortable using computers and learning new tools
Ability to manage multiple priorities in a fast-paced environment
High school diploma or equivalent
Reliable internet connection and quiet workspace (for remote work)
Preferred Qualifications
Experience with CRM systems (HubSpot, Salesforce, etc.)
Previous experience in a remote or hybrid role
Background in SaaS, professional services, or agency environments
Benefits
Competitive salary package
Health, dental, and vision insurance
Paid time off and paid holidays
Fully remote work
Professional development opportunities
Supportive team culture
Performance bonuses
Why Join Us
We are a growing company that values both our clients and our team members. You’ll work in a supportive environment where your contributions matter and where there is real opportunity for career growth. We focus on work-life balance, continuous learning, and creating a positive workplace.
Call to Action
If you are organized, client-focused, and ready to grow with a great team, we would love to hear from you. Please apply with your resume. We review applications on a rolling basis and look forward to connecting with you!