Claims Team Leader - Coaching & Process Excellence
Definity Financial Corporation
Rollenbeschreibung
Definity Financial Corporation is seeking a Claims Team Leader to guide a team of Claims Representatives in handling telephone-adjusted auto and property claims. You will provide coaching, performance feedback, and development opportunities while ensuring quality, accuracy, and timely processing.
The role requires a strong claims background, leadership skills, and the ability to analyze workflows, manage service levels, and support staffing decisions in a collaborative, customer-focused
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