Active Living Program Assistant (Part-Time)

Role description

Location: YMCA Centre for Immigrant Programs

Program: Active Living

Position Status: Part-Time

Compensation: $17.69/hour

There is potential inside all of us – we all have it in us to shine.

Every charity exists to help solve a problem – ourcharity exists to help solve many problems, from childcare shortages, socialisolation, mental health issues, access to wellness, and more. Today, ournetwork is spread across 100+ program locations in HRM and the province,meeting the most urgent needs of our communities in mental health supports,accessible childcare, supporting an increasing immigrant population, safespaces for youth to grow and lead, helping to navigate a precarious labourmarket, delivering wellness programming for all, and creating community forisolated older adults.

We give people the tools, encouragement, and safespace to discover their inner strength. When they know someone’s in theircorner, with unconditional support, they realize they can do more than theythought possible. It’s your support, expertise, and guidance that helps peopleignite their full potential and shape our neighbourhoods into vibrant andhealthy communities.

With us at their side, they can Shine On.

As part of your total compensation:

• ComplimentaryYMCA membership to our Health & Fitness facilities

• Accessto Y at Home, where you can participate in fitness programs from your ownhome

• Discountson YMCA childcare and camp programs

• Three(3) weeks’ vacation entitlement and paid wellness days

• Comprehensivebenefits package and pension

• Complimentarywellbeing and counselling services

About the role:

Under the leadership and direction of the ProgramCoordinator, and in collaboration with program staff, the Program Assistantwill provide direct, hands-on support in the daily operations of programs andservices. This role focuses on assisting staffand clients in a variety of tasks, ensuring smooth delivery of services andprogram activities. The ideal candidate will be detail-oriented, proactive, andready to assist with arange of service delivery tasks in a dynamic, client-focused environment.

In this role, you will:

• Providelogistical support to clients during program and service delivery,including helping them with basic tasks and navigation of the space andpaperwork

• Assist clientswith basic tasks like checking in, directing them to appropriate resourcesor staff, and answering simple inquiries

• Offeron-site assistance to clients as they engage with the program

• Ensureclients feel welcomed and supported by offering a friendly and helpfulpresence

• Assist with the setup and organization of program space and materials for events oractivities, such as workshops, orientation sessions, or community meetings

• Helpclean up and organize after events, returning spaces to their originalcondition

• Providesupport to the team which may include data entry, file organization, andbasic documentation tasks

• Assist withthe collection of basic feedback from clients after events or activitiesto inform program improvements

• Providegeneral assistance to the program team as needed, helping with tasks that support the overallfunction of the program

• Help maintain a welcoming, inclusive clean, and organized environment for clients andstaff

• Supportthe team with recruitment and promotion efforts

Education and skills qualifications:

• Strongattention to detail, organizational skills, and the ability to managemultiple competing deadlines and tasks

• Abilityto present information clearly and concisely

• Excellentinterpersonal and communication skills, with a respectful and inclusiveapproach to working with clients, coworkers, and partners

• Demonstratedactive listening and problem-solving

• Cooperative,adaptable, and positive team player

• Advanced proficiency inMicrosoft Office (e.g., Publisher, Excel, Word, Office 365 apps, etc.)

• Abilityto maintain confidentialityand appropriate boundaries withclient

• Capacityto thrive in a fast-paced environment with varying situations

• Abilityto create welcoming, safe, and inclusive program environments

• Experienceworking with diverse communities, youth, seniors, or newcomers (an asset)

• AdditionalLanguage is an asset.

Please note that all successful candidates are required to provide:

• ACriminal Record Check, Vulnerable Sector Check, and Child Abuse RegisterCheck (less than 6 months old), if 18 years of age or older

• ValidFirst Aid and CPR Training

Please note that background checks are reviewed on anindividual basis – offenses, if any, are based on role and Child Safeguardingrequirements, and may not eliminate candidates from employment at our YMCA.

At the YMCA, we are committed to fostering a diverse,inclusive, and equitable workplace where every team member feels valued,respected, and empowered to bring their full, authentic selves to work. Webelieve that a variety of perspectives, backgrounds, and experiences enrich ourorganization, enabling us to better serve our community and achieve ourmission. As an equal opportunity employer, we welcome applications fromindividuals of all backgrounds, including Black, Indigenous, People of Colour,racially diverse, 2SLGBTQIA+ individuals, gender-diverse people, people withdiverse abilities, members of ethnic minorities and faith groups, foreign-bornresidents, and veterans to apply.

If you require accommodation during the hiringprocess, please inform us in advance to arrange reasonable and appropriateaccommodation.