Tech Customer Service Team Lead - Operations & Excellence
Prodrive Technologies
Role description
Prodrive Technologies in Eindhoven is seeking a Team Lead to oversee customer service performance for key clients. You will be responsible for enhancing customer satisfaction and operational efficiency through collaboration with cross-functional teams. Your role involves resolving customer issues, managing service timelines, and ensuring the continuous improvement of the service process. The ideal candidate will foster strong customer relationships, manage team performance metrics, and promote a culture of operational excellence.#J-18808-Ljbffr
