Remote 2nd Line Mobile App Support Specialist (EMEA)
Role description
Luscii, part of OMRON Digital Health, is hiring a 2nd Line Support Specialist to help ensure OMRON Connect remains reliable and accessible for users and partners across EMEA.
You will bridge business partners, support teams and engineers, investigating escalations and translating issues into actionable tickets with clear context. This role collaborates with 1st line support to scale knowledge and improve app stability.
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