Multilingual CX Team Lead - Coach KPI Focus
Role description
arcavindi is seeking a Customer Experience Team Leader in Duiven, Netherlands, to lead a multi-lingual support team. You will be responsible for ensuring exceptional customer service and resolving escalated queries effectively.
The ideal candidate has at least one year of leadership experience and a strong customer service focus. You will coach team members to meet KPIs and maintain high service standards, promoting a motivated and engaged team culture.
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