IT Support Specialist — Second‑Level Technician

University of Ottawa

Location

Ottawa, Canada
Published

04.09.2026
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Role description

The University of Ottawa is hiring for a 2nd-level IT Support role on the Main Campus. You will advise and support IT technicians, install and repair microcomputers, and ensure security and service standards are met.

Requirements include a degree or diploma in IT, 3+ years of technical support experience, and strong communication; English/French bilingualism is required. The role involves Windows, MacOS, mobile devices, and ITIL practices.

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IT Support Specialist — Second‑Level Technician

Role description