Integrations Reliability Manager for Stripe TechOps

Role description

Drive reliability and operational excellence within Stripe's Financial Connections as an Integrations Reliability Manager. Your leadership will scale TechOps function effectively.

As the Integrations Reliability Manager, you will oversee a dedicated team working at the intersection of partners, product, and technology. You'll define reliability across banking integrations, troubleshoot complex issues, and manage service availability efficiently. With a keen focus on strategic partnerships and operational metrics, your role is essential to our commitment to global financial accessibility.

Key Responsibilities:
• Define and ensure the health of banking integrations
• Manage escalations for urgent partner issues
• Set operational metrics and drive the strategy for integration health
• Prioritize backlogs in collaboration with the team
• Sustain key technical relationships with partners

Requirements:
• At least 3 years in people management within TechOps
• Strong coding and integration troubleshooting skills
• Experience with operational leadership and program ownership
• Proven ability to manage technical relationships
• Exceptional written and verbal communication skills

Lead a talented team at Stripe to reshape financial technology through integration reliability.
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