Technical Support Specialist - Print Services

Role description

Provide outstanding on-site support as a Technical Support Specialist focusing on production print services. Apply your technical and customer service skills to effectively troubleshoot and maintain print technologies.

This position involves extensive hands-on work with production print equipment, requiring a proactive approach to maintenance and repair. Your responsibilities will include regular inspections, resolving issues, and delivering tailored client solutions to minimize downtime and enhance operational efficiency.

Key Responsibilities:
• Oversee maintenance and repairs on production print machinery
• Diagnose and swiftly address technical challenges
• Conduct inspections and preventive maintenance
• Collaborate with clients for improved service delivery
• Maintain detailed records and manage inventory

Requirements:
• Proven experience in production print service and repairs
• Mechanical and electrical troubleshooting proficiency
• Exceptional customer service and communication skills
• Ability to work autonomously in varying environments
• Valid driver’s license and vehicle for travel

Leverage your technical skills to ensure optimal functionality of production print technologies and exceed client expectations.
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