EU Customer Experience Team Lead - Elevate Service

Vintage Cash Cow

Location

Workfromhome, Netherlands
Published

18.09.2026
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Role description

Vintage.com is seeking a Customer Experience Team Leader to lead a team of advisors delivering brilliant service across inbound, outbound and digital channels from our EU hub near Arnhem.

You will plan rotas, coach and develop performance, and collaborate closely with Operations to improve customer outcomes as we grow across Europe. The role emphasises coaching, fair performance management and a data-led approach.

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EU Customer Experience Team Lead - Elevate Service

Role description