Toronto–Niagara Falls Tour Driver & Guide
Role description
Tour Guide / Bus Operator Job Posting Location: Toronto - North York, Driving to Niagara Falls Job Types: Full-time, Part-time, or Permanent Job Window: Currently hiring for: Full-time Summer, Year-round Backup Staff About Us We are Toronto’s leading Niagara Falls tour operator, offering day tours, evening tours, and Niagara-on-the-Lake tours since 1994. Our team is passionate about delivering exceptional customer experiences, from booking to drop-off. Learn more at QueenTour.ca or follow us on Instagram @QueenTourNiagara. Key Details:
- We are looking to hire staff for the busy summer season, from around May to October 31
- Looking for someone who can ideally work 2 to 4 twelve-hour shifts per week
- MUST be able to provide a Letter of Experience from a previous bus insurance policy showing three or more years of driving experience; you will not be insurable without this
- We will train you if you have never done tours before; you should be comfortable organizing a group of 20 to 30 people and providing commentary, taking their photos, etc.
- 6:15 AM: North York to pick-up bus
- 8:00 AM: Depart Downtown Toronto to Niagara
- 10:00 - 3:00 PM: Tour guiding, with approximately 2 hours of break time
- 6:45 PM: Finish your day back in North York
- Drive the bus safely and in accordance with the Highway Traffic Act (including completing your daily inspection every morning)
- Manage customer questions during the tour
- Share knowledge about Toronto and Niagara Falls with live commentary during the bus ride, in a fun and engaging way, and then in Niagara Falls
- Be accountable for passenger safety and communicate with them by text/call when needed
- Clean the bus at the end of the day (sweep floors, windex windows)
- Must have a valid bus driving license (F or higher required)
- Minimum 3 years of commercial bus driving experience in Canada and **the ability to get a letter of experience from a previous insurer** (required)
- Clean driver's abstract with no major infractions: a current copy of your driver's abstract will be requested (required)
- Must be fluent and clear in spoken English
- Reference will be requested from a previous employer*
- $300 - $325 per shift in base pay
- Anywhere from $50 to $250 in gratuities and bonuses per day
- Total will usually be around $400 to $600 per day