Strategic Head of Global Technical Support - EMEA

Adyen

Location

Amsterdam, Netherlands
Published

25.09.2026
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Role description

Adyen seeks a senior Head of Technical Support, EMEA, to lead a 90+ person team across the region from Amsterdam. You will shape regional support strategy, scale operations, and partner with Commercial, Product and Operations to meet the needs of large enterprise customers.

You'll drive change management, build scalable processes, and translate customer feedback into strategic actions. This is a high-impact leadership role at a global fintech company with broad cross-functional exposure.

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Strategic Head of Global Technical Support - EMEA

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