Rooms Division Leader - Guest Experience & Operations
Hesperia group
Role description
NH Hotels & Resorts in Maastricht is seeking a Rooms Division Manager to lead the Front Office and Housekeeping teams, shaping daily operations and strategic hotel initiatives. The role focuses on delivering exceptional guest experiences, team development, and achieving NH standards and KPIs.
The position requires strong leadership, financial acumen, and fluency in English and Dutch, with a track record of driving quality and guest satisfaction in an upscale property.
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