Part Time Guest Service Agent - Canmore

Role description

Join Basecamp Resorts as a Guest Service Agent in Canmore, Alberta, focusing on delivering outstanding service during casual shifts with opportunities for part-time work.
Basecamp is on the lookout for proactive team members to enhance our guest experience at the Northwinds property. As a Guest Service Agent, you will warmly greet guests, manage their check-in and check-out processes, and assist with various inquiries. This role requires a calm demeanor, especially during busy times, to handle guest needs and resolve issues effectively.
Key Responsibilities:
• Engage with guests and fulfill their requests
• Carry out efficient check-in and check-out processes
• Oversee payment transactions with precision
• Handle telephone inquiries with a positive attitude
• Resolve guest concerns and complaints proactively
Requirements:
• 1 year of customer service experience is an asset
• Clear communication skills in English required
• Must be flexible for various shifts
• Ability to lift 40 lbs and navigate stairs
• Competency in software usage is essential
Elevate your career with Basecamp Resorts by ensuring exceptional experiences for our guests.
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