Operations Manager Position at GDI Ainsworth

Role description

Join GDI Ainsworth as an Operations Manager in Mississauga, ON, and lead the electromechanical department. Drive performance and customer satisfaction in a rewarding workplace.
As Operations Manager, you'll be responsible for managing the daily operations of the business units and ensuring service excellence. Your role involves establishing clear performance goals for team members and troubleshooting customer concerns promptly. You will play a key part in maintaining a positive workplace that values diversity and collaboration.
Key Responsibilities:
• Supervise daily operations to achieve business objectives
• Document and consistently improve service processes
• Set and manage performance standards for the team
• Resolve customer issues efficiently and professionally
• Recruit and train skilled technical personnel
Requirements:
• 5-10 years of relevant experience in the field
• College or university education; technical certification preferred
• Proficient in both verbal and written communications
• Experience multitasking in a dynamic environment
• Competent in MS Office and MS Project
Empower your leadership abilities in a growing team at GDI Ainsworth.
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