Jr. Service Advisor

Role description

Direct customer service experience is required. If you enjoy helping people and delivering outstanding customer service, thisis an excellent opportunity to start a career in the automotive serviceindustry. No previous automotive experience is required ; we provideon-the-job training for the right candidate.

Overview

The Junior Service Advisor is an entry-level position thatsupports the Service Department while delivering an exceptional customerexperience. This role is designed for someone who is eager to learn, grow, anddevelop into a Service Advisor.

Responsibilities

• Answer incoming phonecalls.


• Greet customers uponarrival and provide a welcoming experience.


• Perform vehiclewalk-arounds with customers.


• Move customer vehiclessafely around the dealership.


• Assist Service Advisorswith daily tasks.


• Provide friendly,professional, and efficient customer service

Requirements

• Direct customer serviceexperience is required.


• Friendly, professional,and customer-focused attitude.


• Strong communication andorganizational skills.


• Bilingual(English/French) is preferred but not required.


• Valid driver's licensewith a clean driving record.


• Ability to work in a fast-paced, team-oriented environment.


• Willingness to learn andgrow within the dealership.

This is an entry-level position designed to build experiencein the Service Department. The successful candidate will receive comprehensiveon-the-job training and mentorship. As they develop their product knowledge,customer service skills, and service processes, they may have the opportunityto advance into a Service Advisor role.