Doorperson Position at Fairmont Château Laurier

Role description

Step into the role of Doorperson at Fairmont Château Laurier in Ottawa, Ontario, and deliver exceptional service to guests. This position focuses on parking assistance and maintaining a welcoming atmosphere.
Fairmont is seeking a Doorperson/Valet to support our guest services team. You'll enhance the arrival experience through effective communication and ensuring vehicle safety. This full-time role requires a professional demeanor, as well as the physical ability to operate vehicles.
Key Responsibilities:
• Manage parking for guest vehicles upon arrival
• Provide detailed parking fee explanations to guests
• Maintain a clear entrance and assist with fire safety duties
• Respond to guest inquiries about hotel facilities
• Report any vehicle damages prior to garage entry
Requirements:
• Flexibility to work evenings and weekends
• Strong verbal communication and interaction skills
• Customer service-focused with teamwork emphasis
• Valid driver's license; must have clean driving history
• Good command of the English language
Utilize your communication strengths and love for hospitality while contributing to a world-class hotel experience.
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