Customer-Focused Shift Supervisor Role

Role description

Lead your shift with Starbucks as a Customer-Focused Shift Supervisor. Promote best practices while delivering legendary service to every customer.
In this position, you will assist the store manager by guiding partners, maintaining store excellence, and fostering a supportive environment. Your role is pivotal in responding to customer cues and ensuring operational efficiencies that keep the store running smoothly.
Key Responsibilities:
• Oversee operations to create an optimal customer experience
• Maintain high standards of service under pressure
• Provide constructive feedback for performance enhancement
• Encourage teamwork and positive partner relationships
• Execute opening and closing duties as assigned
Requirements:
• Customer service expertise in a retail or restaurant background
• Verbal and written fluency in French
• Strong team leadership and interpersonal skills
• Ability to manage stress while maintaining service standards
• Commitment to operational excellence and safety practices
Maximize your impact at Starbucks by cultivating a customer-first approach and leading with integrity.
#J-18808-Ljbffr