Customer-Focused Brand Associate

Role description

Drive sales and enhance customer experiences as a Brand Associate at Old Navy. Engage with customers through exceptional service and style knowledge.
In this role, you will be instrumental in fostering brand loyalty and connecting with customers. Your expertise in retail and your ability to educate shoppers on products are essential for success. Furthermore, working effectively with the leadership team will enable you to deliver an outstanding customer experience across all touchpoints.
Key Responsibilities:
• Respectfully engage with customers and coworkers
• Educate customers about loyalty programs
• Implement suggestive selling to increase sales
• Leverage all omnichannel resources effectively
• Support operations in fitting rooms and cash wrap
Requirements:
• Strong communication and interaction skills
• Customer-centric service orientation
• Passion for retail and solving problems
• Willingness to work a flexible schedule
• Capability to lift and move up to 30 lbs
Utilize your retail expertise and customer service skills at Old Navy, making each shopping visit memorable and enjoyable.
#J-18808-Ljbffr