Assistant Service Manager in Lloydminster

Role description

Take the next step in your career with Velocity Truck Centres Canada as an Assistant Service Manager based in Lloydminster, AB. This full-time, permanent position focuses on improving service quality and ensuring an outstanding customer experience in the heavy-duty truck sector.
In this role, you will support operational workflows by assisting the Service Manager and coordinating with technicians and service advisors. You will be at the forefront of maintaining customer relationships and enhancing team performance in a dynamic work environment.
Key Responsibilities:
• Assist in daily operations of the service department
• Support service advisors with customer interactions
• Monitor technician productivity and repair standards
• Aid in warranty administration and communication
• Foster a safe and organized shop atmosphere
Requirements:
• Minimum 3 years experience in a relevant service role
• Strong knowledge of service operations and repair processes
• Excellent communication and organizational skills
• Team-focused mindset with leadership capabilities
• Must hold a valid driver's license
Contribute to operational excellence and customer satisfaction as part of the Velocity Truck Centres team.
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