Support Coördinator: Klanttevredenheid & Processen

Blue10

Location

Den Haag, Netherlands
Published

22.09.2026
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Role description

Blue10 zoekt een Support Coördinator die het overzicht bewaakt en de kwaliteit van de geleverde support borgt. Je zorgt dat alle processen soepel verlopen en frictie wegneemt, zodat het supportteam zich kan richten op klanten.

Je beheert CSAT, houdt zicht op prestaties van het team en geeft input aan Product voor verbeteringen. Je werkt samen met een Talent Manager voor people gerelateerde zaken en streeft naar korte doorlooptijden.

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Support Coördinator: Klanttevredenheid & Processen

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